Q: Can I return or exchange an item I purchased?
A: Yes! We want you to love your purchase. If you're not completely satisfied, we accept returns or exchanges under the following conditions:
Return Policy:
Timeframe: Returns must be made within 30 days of the purchase date.
Condition: Items must be unused, unwashed, and in original packaging with tags attached.
Proof of Purchase: A receipt or order confirmation is required.
Non-Returnable Items:
Final sale or clearance items
Gift cards
Personalized or custom items
Exchange Process:
To exchange an item, simply follow the return process and place a new order for the correct item. This ensures the fastest service and availability.
How to Start a Return:
Visit our Returns Portal [insert link]
Enter your order number and email
Follow the instructions to generate a return label
Note: Return shipping fees may apply unless the item is defective or sent in error.
Comments
0 comments
Please sign in to leave a comment.